Tech Support for Facilitators & Small Businesses

    Simple. Reliable. Relatable.

    You're here to support others… to hold space, guide, and help people move forward. The tech behind your work should feel easy, not overwhelming. Whether you are a facilitator, coach, therapist or small business owner, we offer calm, jargon-free tech support across Lancashire and the UK.

    Here to gently support you with the practical side of things, especially tech, so you can focus on what matters most. From simple fixes to ongoing support, we help make things feel: Clear instead of confusing | Calm instead of stressful | Managed instead of messy. No jargon. No pressure. No overwhelm. Just straightforward support when you need it.

    Digital Enablement Solutions - Help & Support for Small Businesses, Facilitators, Therapists, Coaches

    Who This Is For

    This might be what you need if you are a:

    • Coach, facilitator, therapist, or healer
    • Wellness practitioner or space holder
    • Running (or wanting to run) sessions online

    And you…

    • Feel unsure where to start with tech
    • Want things to feel simple and organised
    • Have systems that kind of work… but not smoothly
    • Keep putting things off because it feels overwhelming
    • Just want someone to help you sort it, calmly and properly

    You don't have to figure it all out on your own.

    Sound familiar illustration - Overcoming tech frustration

    Sound Familiar?

    If any of these have crossed your mind…

    • "I know what I want… I just don't know how to set it up"
    • "Tech just isn't my thing"
    • "I've tried… but it ends up confusing or messy"
    • "My bookings aren't flowing how they should"
    • "Zoom works… but I don't feel fully confident using it"
    • "I just want it all set up and working properly"
    • "I don't want to spend hours Googling things anymore"

    You're not behind.

    You've just not had the right support yet.

    Modular Help - D.I.Y, Done With You, Done For You options

    How We Support You

    Support that meets you where you are. Everyone's different so we keep things flexible and simple.

    D.I.Y

    We can provide you with the tools and platforms to do things yourself, giving you guidance on where to start and what to use.

    Done With You

    You'd like to understand it without feeling overwhelmed. We'll work together on a call, guiding you step-by-step so it all starts to make sense. No jargon. No rushing. Just calm, clear support.

    Done For You

    You'd rather it just be handled. We'll gently take care of things for you, setting everything up in a clean, simple, easy-to-use way.

    Ongoing Support - Flexible time-based support options

    Ongoing Support (Optional)

    When you need more hands-on support, things stay simple, clear, and flexible:

    • Reach out whenever you need help — no job too small
    • Book time from 15 minutes upwards (starting at £15)
    • Pay as you go, or pre-pay support or project time so it's ready for when you need it
    • For larger pieces of work, we can agree a fixed project price upfront so everything's clear from the start

    We don't want you to feel stuck, just supported in a way that works for you.

    Need Help Right Now?

    If you're not sure where to start, or something's been on your mind, you can chat with our AI assistant. It's there to gently guide you, answer simple questions, and help you take the next step without any pressure.

    Available across all three levels

    These aren't limited to the Done For You option. Whatever level of support suits you, we can help with any of the following:

    • Booking systems (inc Calendly, Cal.com)
    • Zoom setup (audio, video, reliability)
    • Linktree or Stan Store pages
    • From landing pages to fully bespoke, complex websites and solutions, we build in Wix, HubSpot, WordPress, Squarespace, and GoHighLevel
    • Full websites (Wix, HubSpot, WordPress, Squarespace, GoHighLevel)
    • GoHighLevel builds, sub-accounts and automations
    • Enquiry forms and email setup
    • Automation options
    • Score apps & scorecards
    • AI support & AI agents
    • Cybersecurity
    • Business email & Google Workspace
    • A range of other platforms & services to run your business smarter

    Online presence, made simple

    Get Online Presence from just £75

    We build and support online presence for small businesses and facilitators who want a clean, professional online presence without the overwhelm. Whether you need a landing page, a link-in-bio, a full website, booking systems, automations or a sub-account of your own, we can set it up, hand-hold you through it, or run it for you.

    A link-in-bio page (like Linktree) is a great way to get online and make it easy for customers to find all your relevant links in one place. They offer a free tier, but we also recognise that getting everything set up can sometimes feel overwhelming.

    We can help with a basic landing page or Linktree setup from just £75, so you can get online quickly without the hassle. Add-ons and upgrades are also available, and we'll chat about what's right for you before anything goes ahead.

    Built around your brand

    Score apps, scorecards & quizzes, made yours

    We can also build custom score apps, scorecards and quizzes tailored to your brand, using your questions. Need help with the content? We can create that too, with copywriting services available.

    Not sure about your offer or how to communicate your brand? Get in touch. We can help with that too.

    We meet you where you are

    Supporting you to deliver your practice

    Whether you simply need the right tools or a complete solution to help you deliver your coaching sessions, we can support you with automating follow-ups, invitations and waiver signing, booking follow-up appointments, collecting post-session reviews, and more.

    Over the last year, we've partnered with some of the best solution providers in the field to help practitioners deliver their services, grow and support their own practices, and ultimately increase the ripple effect for the people they support.

    We've also had the privilege of working with highly regarded names in the field, including Peter and Lizzie Swain.

    Training, partnering & working alongside the best

    A strong understanding of what people actually need

    Over the last year, we've been training with, partnering with, and working alongside some of the leading platforms, companies, and services that help small businesses and solo entrepreneurs move their businesses forward.

    Combined with our own experience working in the facilitator, wellness, and wellbeing space, this gives us a strong understanding of what people actually need. We meet you where you are, whether you're just starting out and want some guidance or you're looking for a fully automated, end-to-end solution.

    One of the questions we're often asked is, "How much does it cost?" The reality is, how long is a piece of string? It depends on how much support you need and how involved you want to be.

    If you're happy to work alongside us and take on some of the work yourself, the cost naturally comes down, with more of the ownership remaining with you as the business owner. If you'd rather have someone take care of everything, we can also work with you to deliver a complete end-to-end solution and help you manage it moving forward.

    A background you can trust

    Rooted in data privacy & cybersecurity

    Coming from a business background deeply rooted in data privacy, cybersecurity and cyber awareness, we understand that small businesses often fall foul simply because they don't know what they don't know. That's why we're here to help with all your online and digital needs, giving you the right support to grow your business effectively, efficiently and securely, and compliantly.

    Nearly 20 years in the field

    Connectivity, security & compliance, at our core

    Coming from a background in business connectivity, data privacy, cybersecurity, GDPR, events, and awareness training, these areas are very much at the core of everything we do. We've been working in business connectivity and communications for nearly 20 years.

    While we deliver a lot in-house, we also work with numerous trusted, world-renowned brands to provide a broad range of services for businesses of all sizes, budgets, and capabilities.

    That means whether you need a simple landing page, a full end-to-end system, or guidance on keeping your data safe and compliant, you're working with people who understand the bigger picture, not just the tech in front of them.

    Working smarter, behind the scenes

    AI that actually helps, quietly running in the background

    We help businesses implement AI behind the scenes to take the repetitive work off your plate and keep things moving while you focus on the work that actually needs you.

    That can include conversational AI chatbots that hold natural conversations, plus website bots that can answer questions, provide relevant information, route people to the right department, arrange callbacks and even show your calendar availability so people can book appointments there and then.

    We also work with some brilliant solutions that use virtual agents to take tasks off your plate, almost like having virtual employees. From handling enquiries and chasing follow-ups to managing onboarding and keeping your diary in order, these agents quietly get on with the work in the background so you don't have to.

    See it in action

    Connection Worx Assistant

    Online now

    Hi, do you have any availability this week?
    Type a message…

    Natural conversations

    Conversational AI chatbots that can hold real, natural conversations with your clients and website visitors.

    Answer & route

    Website bots that answer questions, provide relevant information and route people to the right department.

    Arrange callbacks

    Capture enquiries and arrange callbacks automatically, so nothing falls through the cracks.

    Live booking

    Show real-time calendar availability and let people book appointments straight from your site.

    Got a question? Ask Archie

    Archie is our AI assistant, and he's here to help. Ask him anything about getting online, the tools we use, connectivity, cyber security or business services, and he'll gently guide you to the right answer or next step, any time of day.

    Why work with us consulting

    Why Work With Us?

    A Different Kind of Tech Support.

    This isn't about throwing tools at you or overcomplicating things. We understand the world you're in, working with people, holding space, building something meaningful. So we focus on:

    • Keeping things simple and clear
    • Moving at your pace
    • Explaining things in a way that makes sense
    • Creating systems that feel calm and easy to use
    • Supporting you as a person, not just 'fixing tech'

    This is about helping you feel: Clear. Confident. Supported.

    Frequently Asked Questions

    Part of a wider network

    Support at every stage of your journey

    As a small business or facilitator, you don't have to navigate everything alone. Connection Worx is part of a wider network offering support, consultancy, mentoring and other forms of business help. That means we can support and signpost you at different stages, whether you're just starting out or looking to grow and strengthen what you already do.

    Alongside our hands-on tech and systems support, we can help through mentoring, internal and external webinars, workshops, funding support and other tailored services designed around where you are right now. If your needs fall outside what we deliver directly, we can point you towards the right people, programmes and resources within that network, so you always have a clear next step rather than a dead end.

    Chris Hunter, Founder & Director of Connection Worx Group
    Let's have a conversation.
    Chris Hunter, Founder / Director, Connection Worx Group

    Use our contact form or book a meeting. We also have a separate coaching and well-being side of the business. Visit our coaching and well-being website here.

    Ready to make tech less hassle?

    Reach out whenever you need help, or just want to talk something through.