Digital support

    Support plans that flex with your month

    Websites, Google, SEO, content, CRM, automations and everyday tech help, from people who understand your business. Pick the hours you need, change plan whenever your workload changes, and see exactly where every 15 minutes goes.

    Time logged in 15-minute blocks Unused hours roll over one month No VAT added to any price
    Who you'll work with

    Hands-on help, with a network behind it

    Our founder Chris is very hands on. With nearly 20 years in telecoms and ICT, he gets to know how your business actually runs, so the work fits the way you do things rather than the other way round.

    We're backed by an extended network of specialist partners. When a job needs deeper expertise, you get the right person for it — still coordinated through us and still logged against your plan.

    Whether you're a solo entrepreneur who needs the occasional helping hand or a growing business looking for regular, ongoing support, we can work with virtually any budget. From a one-off fix to a monthly plan, you only pay for what you need.

    What could be included

    These are examples of services that can be included in your support package — whether that's ad hoc support or an ongoing paid retainer. Expand a section below to explore what's available, and let's have a chat to work out what suits you.

    Monthly plans

    Choose your hours

    Six simple plans, all billed monthly. Plan clients pay their plan's hourly rate for any extra time, not the pay-as-you-go rate.

    Lite

    £35/month

    30 minutes included

    Per hour
    £70.00
    Same hours pay-as-you-go
    £40
    You save
    £5

    Starter

    £70/month

    1 hour included

    Per hour
    £70.00
    Same hours pay-as-you-go
    £75
    You save
    £5

    Essentials

    £100/month

    1.5 hours included

    Per hour
    £66.67
    Same hours pay-as-you-go
    £112.50
    You save
    £12.50
    Example month plan

    Steady

    £200/month

    3 hours included

    Per hour
    £66.67
    Same hours pay-as-you-go
    £225
    You save
    £25

    Growth

    £250/month

    4 hours included

    Per hour
    £62.50
    Same hours pay-as-you-go
    £300
    You save
    £50

    Momentum

    £300/month

    5 hours included

    Per hour
    £60.00
    Same hours pay-as-you-go
    £375
    You save
    £75

    Not just tech fixes. Your hours can cover content strategy too — reviewing what's working, building on proven content, and refreshing existing posts for better engagement. One flexible partner for your whole online presence.

    Build your estimate

    Not sure how much time you need?

    Pick the tasks you'd like help with and we'll show the estimated time, the pay-as-you-go cost, and which monthly plan works out best. It's a rough guide — every business is different — but it's a handy starting point.

    Website

    • Update text, phone number or opening times

      15 min · £25 PAYG

      0
    • Swap or add images

      15 min · £25 PAYG

      0
    • Upload a blog post you've written

      30 min · £40 PAYG

      0
    • Speed and broken-link check, with fixes

      45 min · £75 PAYG

      0
    • Build a landing page from your content

      1 hr · £75 PAYG

      0
    • Build a new page from your content

      1 hr 30 min · £112.50 PAYG

      0
    • Five-page basic website

      4 hr · £300 PAYG

      0

    Google & SEO

    • Google Business Profile post

      15 min · £25 PAYG

      0
    • Update Google services, hours or photos

      15 min · £25 PAYG

      0
    • Refresh page titles and descriptions (3–5 pages)

      30 min · £40 PAYG

      0
    • Set up Google Analytics and tracking

      30 min · £40 PAYG

      0
    • Monthly local SEO tidy-up

      1 hr · £75 PAYG

      0

    CRM & automations

    • Add or edit a form or booking calendar

      30 min · £40 PAYG

      0
    • Tweak or fix an automation

      30 min · £40 PAYG

      0
    • Pipeline and contact tag tidy-up

      45 min · £75 PAYG

      0
    • Set up automatic review requests

      1 hr · £75 PAYG

      0
    • New 3-message email or text follow-up

      1 hr 30 min · £112.50 PAYG

      0

    Tech help

    • Set up a new domain and email

      45 min · £75 PAYG

      0
    • Email, domain or DNS problem

      30 min · £40 PAYG

      0
    • Connect a new tool to your system

      45 min · £75 PAYG

      0
    • Set up an AI tool or prompts for your team

      1 hr · £75 PAYG

      0

    Keeping in touch

    • Monthly 15-minute check-in call

      15 min · £25 PAYG

      0

    Content strategy & optimisation

    • Content performance review (last 5–10 posts)

      30 min · £40 PAYG

      0
    • Repurpose one piece across 3 platforms

      45 min · £75 PAYG

      0
    • Refresh existing content for better engagement

      1 hr · £75 PAYG

      0
    • Monthly content planning session

      1 hr · £75 PAYG

      0

    Supplier & service management

    • Chase a supplier for a quote or update

      30 min · £40 PAYG

      0
    • Resolve a billing or contract issue

      45 min · £75 PAYG

      0
    • Coordinate a service change across providers

      1 hr · £75 PAYG

      0
    • Onboard a new supplier or vendor

      1 hr 30 min · £112.50 PAYG

      0
    • Monthly supplier / service review

      30 min · £40 PAYG

      0

    Your estimate

    Pick some tasks on the left to build your estimate, or start with the example month.

    Times shown are typical examples only — a rough guide, not a quote. We always log the real time in 15-minute blocks and check with you before anything runs longer than expected. All prices are subject to change with advance notice. No VAT is added.

    Content strategy & optimisation

    More than just writing content

    Anyone can put words on a page. The real value is knowing what to write, when, and why — by understanding what's already working and building on it.

    Review what's working

    We look at your recent posts, see what resonated with your audience and what didn't, and use those insights to decide what comes next.

    Build on proven content

    Rather than starting from scratch every time, we create new content based on what's already proven to land with your audience.

    Refresh & re-engage

    We revisit existing content, tighten it up, and get it working harder for better engagement and results.

    Price available on request. Content strategy and optimisation varies depending on what you need — your platforms, your audience, your goals. Rather than a fixed price per post, we'll put together an approach that fits your budget and gets results. Get in touch to talk it through.

    What your hours can cover

    Typical tasks and times

    Please note: the times shown are examples of what these tasks typically take, as a rough guide only. Every business and website is different, so the actual time can be shorter or longer depending on your setup and what's involved. We always log the real time spent in 15-minute blocks, and if a job looks like it will take noticeably longer than expected, we'll check with you before going ahead.

    Website

    Update text, phone number or opening times15 minutes
    Swap or add images15 minutes
    Upload a blog post you've written30 minutes
    Speed and broken-link check, with fixes45 minutes
    Build a new page from your content1 hour 30 minutes

    Google and SEO

    Google Business Profile post15 minutes
    Update Google services, hours or photos15 minutes
    Refresh page titles and descriptions (3 to 5 pages)30 minutes
    Monthly local SEO tidy-up1 hour

    CRM and automations

    Add or edit a form or booking calendar30 minutes
    Tweak or fix an automation30 minutes
    Pipeline and contact tag tidy-up45 minutes
    Set up automatic review requests1 hour
    New 3-message email or text follow-up1 hour 30 minutes

    Tech help

    Email, domain or DNS problem30 minutes
    Connect a new tool to your system45 minutes
    Set up an AI tool or prompts for your team1 hour

    Keeping in touch

    Monthly 15-minute check-in call15 minutes

    Content strategy & optimisation

    Content performance review (last 5–10 posts)30 minutes
    Repurpose one piece across 3 platforms45 minutes
    Refresh existing content for better engagement1 hour
    Monthly content planning session1 hour

    Supplier & service management

    Chase a supplier for a quote or update30 minutes
    Resolve a billing or contract issue45 minutes
    Coordinate a service change across providers1 hour
    Onboard a new supplier or vendor1 hour 30 minutes
    Monthly supplier / service review30 minutes
    Example month

    What a real month looks like

    2 × website text updates30 minutes
    2 × Google Business Profile posts30 minutes
    1 × automation tweak30 minutes
    1 × monthly check-in call15 minutes
    Total1 hour 45 minutes

    Suggested plan: Steady (£200 a month for 3 hours), leaving 1 hour 15 minutes spare to roll over to next month. Based on typical task times. A guide, not a quote.

    Website & branding packages

    One-off projects, priced clearly

    Need a website, a brand refresh, or both? These are available as standalone, one-off purchases — no monthly plan required. Mix and match, or start with the £497 website and brand bundle.

    Five-Page Basic Website

    £397one-off

    A basic five-page website built from your content — clean, professional and ready to go live.

    • Five pages built from your content
    • Mobile-responsive layout
    • Contact form and click-to-call
    • Basic on-page SEO setup
    Most popular

    Basic Website & Brand Bundle

    £497one-off

    Our most popular starting point — a basic three or five-page website (depending on agreed scope) alongside a starter branding package.

    • Three or five-page website (agreed scope)
    • Starter branding package
    • Brand colours and fonts set up
    • Mobile-responsive and contact-ready
    • Basic on-page SEO setup

    Social Media Branding Bundle

    £197one-off

    Branded social assets using your brand colours and logo — Facebook and LinkedIn headers and banners, plus Zoom backgrounds.

    • Facebook header and banner
    • LinkedIn header and banner
    • Branded Zoom backgrounds
    • All using your brand colours and logo

    Brand Guidelines Document

    £297one-off

    A personalised brand guidelines document based on the aesthetic you're aiming for — colours, fonts, logo usage and overall visual style.

    • Colour palette with hex codes
    • Font pairing and typography
    • Logo usage and placement
    • Overall visual style guide
    • Formatted, shareable document

    Bespoke Website Development

    POA

    For more involved websites with greater backend development. Tell us what you need and we'll put together a personalised quote.

    • Scoped to your requirements
    • Bespoke functionality and integrations
    • Personalised quote
    • Built around your workflow

    All available standalone. You can take any of these as a one-off purchase — no need to buy a complete package. Want something more involved? Ask about bespoke website development and we'll put together a personalised quote.

    Hosting & platform options

    Where your site lives matters too

    When we build a website for you, where it's hosted and how it's managed affects the ongoing costs and the level of access you have. Here's a straightforward look at the options.

    Wix hosting plans

    If your site is built on Wix, there's a monthly hosting cost from Wix themselves. Prices start at £9 and step up depending on the features, storage and bandwidth you need.

    Wix Light

    £9/month

    A budget-friendly Wix plan for simple sites that need a custom domain and ad-free hosting.

    • Custom domain included
    • Ad-free hosting
    • Up to 2 GB storage
    • Basic mobile optimisation

    Wix Core

    £18/month

    A solid mid-range Wix plan with more storage and bandwidth for growing sites.

    • Custom domain included
    • Up to 20 GB storage
    • Extra bandwidth
    • Professional logo maker

    Wix Business

    £25/month

    A fuller-featured Wix plan with online payments, larger storage and tools for running a business.

    • Custom domain included
    • Up to 35 GB storage
    • Accept online payments
    • Business tools and automation

    Wix Business Elite

    £40/month

    A top-tier Wix plan with priority support, unlimited storage and advanced ecommerce features.

    • Custom domain included
    • Unlimited storage
    • Priority customer support
    • Advanced ecommerce & automations

    Hosted on our platform

    Sites hosted on our own platform can be set up in two ways — depending on whether you want full back-end access or you'd rather we look after the changes with you.

    Starter (Hosted by Us)

    No ongoing fees

    Out-of-the-starting-blocks starter pages and simple sites — hosted on our platform with no monthly cost and no back-end access. We make changes with you or for you on a Zoom call, charged in 15, 30 or 60-minute blocks.

    • No ongoing hosting fees
    • No back-end access required
    • We make changes with you on Zoom
    • Ad hoc time in 15, 30 or 60-minute blocks

    Your Own Sub-Account

    Tiered monthly fees

    For clients who want full access and control. We set you up on our platform with your own sub-account and access to extended features, at a tiered monthly fee depending on what you need.

    • Your own sub-account and login
    • Access to extended platform features
    • Full back-end access to your site
    • Tiered monthly fees to suit your needs

    Not sure which suits you? If you just want a simple starter site and don't need to touch the back end, the hosted-by-us route keeps costs down and we make the changes with you on Zoom — charged in 15, 30 or 60-minute blocks. If you'd rather have full access and control, we can set you up with your own sub-account at a tiered monthly fee. Either way, we'll talk it through and find the right fit.

    Pay-as-you-go & extra time

    Not ready for a plan?

    Ad hoc changes, prepaid time, strategy sessions and one-off setup — all available without a monthly commitment.

    Ad hoc changes

    Quick change (up to 15 minutes)
    £25
    Up to 30 minutes
    £40
    1 hour
    £75

    Quick changes suit small one-off edits like a phone number, opening times or an image swap.

    Prepaid time

    5-hour block, valid 3 months
    £325
    Extra time on a monthly plan
    Plan rate

    Plan clients pay their plan's hourly rate for any extra time, not the pay-as-you-go rate.

    Strategy and AI sessions

    Planning, AI adoption, systems reviews
    £90 per hour

    Booked separately for when you want to think bigger about your digital setup.

    Website setup and health check

    One-off, scoped in writing
    From £500

    Audit, core fixes, SEO basics, Google Business Profile, tracking, and a 90-day priority plan.

    Supplier & service management

    We'll deal with the suppliers so you don't have to

    We can work directly with suppliers or service providers on your behalf, saving you the time and hassle of managing them yourself — so you can get on with running your business.

    Chasing quotes & updates

    We'll follow up on quotes, orders and service updates so nothing stalls while you wait.

    Billing & contract issues

    Disputed a bill, stuck on a contract, or renewing? We'll sort it out with the provider.

    Coordinating service changes

    Moving providers or upgrading a service? We'll coordinate it end to end.

    Onboarding new suppliers

    Getting a new vendor or platform set up properly, right from day one.

    Monthly reviews & check-ins

    A regular review of your services and costs, so you always know where you stand.

    Being your point of contact

    We become the number your suppliers call, so they're not interrupting your day.

    How the pricing works. If you've purchased a service through us, this is often included as part of our contract. If you'd like us to manage suppliers or services in other areas of your business, we can also do this on an ad hoc or retainer basis. Not sure which applies? Just get in touch and we'll happily talk you through it.

    Let's put a package together

    If any of these services sound interesting and you'd like to explore what might work best for your business, why not arrange a call? We can discuss your needs and put together a support package that suits you.

    How it works

    Hours roll over one month

    Quiet month? Unused hours carry into next month and get used first. After that they lapse.

    Change plan any month

    Move up or down for the following month by letting us know before the 25th.

    Logged in 15-minute blocks

    Anything under 15 minutes counts as 15. Small requests sent together are logged as one.

    Messages count as time

    Calls, emails and WhatsApp time come out of your hours, so send a list rather than one-offs.

    Three months to start

    A 3-month minimum gives the work time to show results, then it's rolling monthly.

    We'll tell you if you're overpaying

    If you keep rolling hours over, we'll suggest a smaller plan.

    Chris Hunter, Founder & Director of Connection Worx Group
    Let's have a conversation.
    Chris Hunter, Founder / Director, Connection Worx Group

    Use our contact form or book a meeting. We also have a separate coaching and well-being side of the business. Visit our coaching and well-being website here.

    Talk it through with the team

    Not sure which plan fits? Whether you need a one-off hand or ongoing support, we can shape something around your budget. All prices are subject to change with advance notice. Connection Worx is not VAT registered, so no VAT is added.

    Ready to get your time back?

    Tech fixes, content creation, ongoing support — pick the hours you need and change plan whenever your workload changes.